Accessibility Policy
Accessibility Statement
Effective Date: May 1, 2025
Sigora Healthcare Corp.
201 E. 5th St., Suite 1800
Cincinnati, OH 45202
Tel: (216) 716-7200
Email: helpdesk@sigorahealth.com
1. Our Commitment to Accessibility
Sigora Healthcare is committed to ensuring that our website, digital services, and healthcare facilities are accessible to all individuals, including people with disabilities.
We continuously work to improve user experience and to comply with applicable accessibility standards and regulations.
Our goal is to make it easy for every patient, caregiver, and visitor to find information, schedule care, and communicate with our providers without barriers.
2. Web Accessibility Standards
Sigora Healthcare follows the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, developed by the World Wide Web Consortium (W3C).
These guidelines outline best practices for creating accessible online content, including:
Keyboard navigation for all interactive elements
Screen-reader compatibility with descriptive alt text
High-contrast text and resizable font options
Logical page structure and consistent navigation
Accessibility of online forms and document downloads
We are committed to ongoing audits, testing, and updates to maintain and improve accessibility compliance.
3. Accessibility Features
Our website and affiliated facility sites include:
Alternative text descriptions for all key images and graphics
ARIA (Accessible Rich Internet Applications) attributes for improved assistive technology support
Form labels and validation for user-friendly interactions
Consistent site design and navigation across pages
Responsive layouts for desktop, mobile, and tablet use
4. Physical Facility Accessibility
Sigora Healthcare facilities are designed and maintained in compliance with the Americans with Disabilities Act (ADA) and applicable state laws.
This includes accessible entrances, restrooms, parking areas, and service counters.
Patients requiring additional assistance should contact their local facility in advance of their visit.
5. Ongoing Efforts
We recognize that accessibility is an ongoing effort.
Sigora Healthcare regularly reviews and updates our digital and physical accessibility features to reflect evolving standards and user feedback.
We also partner with technology experts and healthcare accessibility consultants to ensure our systems remain inclusive and compliant.
6. Feedback and Assistance
We welcome feedback on the accessibility of our website and facilities.
If you encounter any barriers, need information in an alternative format, or require assistance accessing our content, please contact us:
Sigora Healthcare Corp.
Attn: Accessibility Coordinator
201 E. 5th St., Suite 1800
Cincinnati, OH 45202
Tel: (216) 716-7200
Email: helpdesk@sigorahealth.com
Please include a brief description of the issue, the web page or service involved, and your contact information.
We strive to respond to all accessibility inquiries within two business days.
7. Third-Party Content
While Sigora Healthcare takes extensive measures to ensure accessibility on our own websites, some third-party content (e.g., embedded videos, maps, or external links) may not fully conform to our standards.
We are not responsible for the accessibility of third-party content but encourage providers to follow the same compliance principles.
8. Future Improvements
Sigora Healthcare is committed to continuous accessibility enhancements.
Future improvements include expanded screen reader testing, enhanced language support, and additional features for users with cognitive and visual impairments.
9. Commitment Statement
Accessibility is fundamental to Sigora Healthcare’s mission of inclusive, patient-centered care.
We remain dedicated to providing equal access to all individuals seeking information or services through our facilities and digital platforms.